Terms & Conditions

(Last Updated:26.06.2024)

1. Registration and Account

1.1. Booking Services: The App allows users to search for available sports grounds, view their availability, and book slots for specific dates and times.

1.1. You must be at least 7 years old to use the App. By registering and creating an account, you confirm that you are at least 7 years old.Players of age between 7 to 15 can only do Group Booking

1.2. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

1.3. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.4 Booking confirmation is subject to availability and may require prior payment of applicable fees. We do not guarantee the availability of any particular sports ground or time slot.

1.5. You agree to abide by the rules and regulations of the sports ground and to respect any additional terms set by the owner or operator of the sports ground.

1.6 Users agree to comply with all applicable laws, rules, and regulations when using the App and accessing sports grounds booked through the App.

1.7 You are solely responsible for your interactions with other users of the App and with owners/operators of sports grounds.

1.8 You agree not to engage in any unlawful, fraudulent, or unauthorized activities using the App.

1.9 Sportferry has mentioned all serviced provided by Ground management.Uesers are not liable to demand any services rather than mentioned services.

Facility Management: For ground owners/operators, the App provides tools to manage ground availability, bookings, pricing, and communication with users.

Sportferry is not responsible to any disputes arises on ground relating to game in a case where Sportferry is not managing the Game.

Sportferry is not responsible to any disputes arises on ground relating to game in a case where Sportferry is not managing the Game.

3. Payments and Cancellation

3.1. Payment for bookings may be required through the App. By making a payment, you agree to the pricing and payment terms disclosed at the time of booking.

3.2. Payments are processed securely through our payment gateway partners. We do not store your payment information on our servers.

3.3. Refunds may be subject to the cancellation policy of the sportferry and are processed according to the terms specified during the booking process.

3.4.Full refund to the user if Minimum booking is not achieved on respected sport ground

3.5 Full Refund if cancellation done by user prior 8 hours to booked slot.No refund if cancellation done by user within 8 hours to booked slot.

3.6 on cacellation,Refund will be credited in 7 to 10 working days in source payment

3.7 No refund if facilities are not available to use under the natural calamities like flood, cyclone,hurricane etc.

3.8 Rescheduling: Users may reschedule bookings according to availability and the terms set forth in the App.

4. Privacy

4.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

4.2. By using the App, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

5. Intellectual Property

5.1. All content and materials available through the App are protected by copyright, trademark, and other intellectual property laws.

5.2. You may not copy, modify, distribute, or reproduce any content from the App without prior written permission.

6. Limitation of Liability

6.1. Disclaimer: The App and its operators are not responsible for any injuries, accidents, or damages that occur during use of the booked grounds. Users participate at their own risk.

6.2 Indemnification: You agree to indemnify and hold Sportferry harmless from any claims, losses, liabilities, damages, expenses, and costs (including legal fees) arising from your use of the App or breach of these Terms. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the App.

7. Modifications

7.1. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the App.

7.2. Your continued use of the App after changes to the Terms indicates your acceptance of the modified Terms.

8. Termination

8.1. We reserve the right to suspend or terminate your access to the App at any time for any reason, without notice.

9. Governing Law

9.1. These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

10.Code of Conduct

10.1 Behavior: Users are expected to behave respectfully towards other users and staff at the sports grounds.

10.2 Prohibited Conduct: Abusive language, violence, vandalism, and any illegal activities are strictly prohibited.

10.3 Compliance: Users must comply with all posted rules and regulations at the sports grounds.