Privacy Policy for users

( Last Updated as on: 20th October, 2022)

  1.  Introduction

    Welcome to Sportferry ("the App"), owned and operated by Sportferry ("we", "us", or "our"). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using the App, you agree to the collection and use of information in accordance with this policy.

  2.  Information We Collect

    a. Personal Information: We may collect the following personal information from you:

    • Name

    • Email Address

    • Phone Number

    • Payment information (e.g., credit card details)

    • Profile information, including your preferences and interests

    b. Usage Data: We collect information about your interactions with the App, such as:

    • The features you use

    • The bookings you make

    • Pages and screens you visit

    b. Device Information: We collect information about the device you use to access the App, including:

    • Device type

    • Operating system and version

    • Unique device identifiers

    • Mobile network information

  3. d. Location Information: With your consent, we may collect precise location data to provide location-based services, such as suggesting nearby sports grounds.

  4.  3. How We Use Your Information

    We use the information we collect for the following purposes: a. Providing and Improving Services:

    • Process your bookings and manage your account

    • Improve the functionality and user experience of the App

    b. Communicating with You:

    • Send you updates, promotional materials, and other information related to the App

    • You can opt-out of receiving promotional communications at any time

    c. Personalizing Your Experience:

    • Customize content and recommendations based on your interests and preferences

    d. Ensuring Security:

    • Monitor and analyze usage and trends to enhance the security and safety of the App

    d. Legal Compliance:

    • Fulfill legal requirements and respond to lawful requests from public authorities

  5.  4. Sharing Your Information

    We may share your information with: a. Service Providers:

    • Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support

    b. Business Partners:

    • Partners with whom we collaborate to offer additional services or promotions

    c. Legal Authorities:

    • If required by law or to protect the rights, property, or safety of Sportferry, our users, or others

  6. 5. Data Security

    We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure server facilities, and other industry-standard practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  7.  6. Your Rights

    You have the following rights regarding your personal information: a. Access and Update Information:

    • Access and update your personal information through your account settings

    b. Delete Account:

    • Request the deletion of your account and personal information

    c. Opt-Out:

    • Opt-out of receiving promotional communications from us

    d. Data Portability:

    • Request a copy of your personal information in a structured, commonly used, and machine-readable format

    To exercise any of these rights, please contact us at [contact information].

  8. 7. Children's Privacy

    The App is not intended for use by children under the age of 10, and we do not knowingly collect personal information from children under 10. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

    8. International Data Transfers

    Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using the App, you consent to such transfers.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

    10. Contact Information

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    ________________________________________

    This privacy policy template covers key areas to ensure transparency and compliance with data protection laws. Adjust the specifics to fit your business model and consult with a legal professional to ensure it meets all legal requirements.